Chadstone Shopping Centre
Chadstone Shopping Centre is a major multi-level shopping centre in the suburbs of Melbourne.
It sees 15.8 million customers each year.
The business
What was done
Chadstone Shopping Centre was approached and offered the savewater!® efficiency service as a way to reduce the centres water related costs (water, sewerage, trade waste, energy). Following an initial site assessment a water efficiency appraisal of the entire site was conducted. This appraisal involved the measurement of flow rates from water use appliances, and calculation of usage based on type of occupancy and pedestrian traffic, discussions with staff and assumptions based on experience.
The findings
Various discoveries were made through the appraisal process. The water pressure and flow rates delivered to all appliances measured at Chadstone were more than adequate for all uses measured. Similarly, for most vanity basins, troughs, sinks, dishwashers, glass washers, washdown hoses and showers the flow rates measured were significantly higher than required. These high flow rates contributed significantly to water, energy (hot water) wastage and unnecessary costs. In most vanity basins the excessive flow rates lead to splashing during use and hence a lower level of amenity than can be provided if the flow rate is matched to use requirements. All showers measured had flow rates well in excess of that required for the showerhead and showering purposes.
The water efficiency solution
Upon assessing Chadstone Shopping Centre, recommendations were tailored to optimise each water using appliance. A comprehensive report was completed, suggesting a program for saving water.
The appraisal identified a number of areas that would benefit from water saving methods.
The appraisal identified a number of areas that would benefit from water saving methods.
The savings and payback
The appraisal identified the potential to reduce water costs, sewerage discharge costs and energy (hot water). By implementing all recommended water efficiency measures a total annual cost saving of $79,920 could be recognised.
Based on installation costs, total annual water, sewerage discharge costs and energy (hot water) cost savings the payback period was identified to be 5.6 months.
Based on installation costs, total annual water, sewerage discharge costs and energy (hot water) cost savings the payback period was identified to be 5.6 months.
Summary of annual water efficiency savings and cost savings by volume
| Area | Annual Water Consumption kL/year |
New Consumption kL/year |
Savings % |
Total Savings $ |
| Common Facilities | 52559 | 43418 | 17.4 | $25,190 |
| Multiple Appliance Sites | 97328 | 81229 | 16.5 | $49,423 |
| Small Stores Audited | 3671 | 2302 | 37.3 | $2,818 |
| Small Stores Estimated | 3243 | 2033 | 37.3 | $2,489 |
| Gardens | 16200 | 16200 | 0.00 | - |
| Cooling Towers | 5400 | 5400 | 0.00 | - |
| Washdown | 1890 | 1890 | 0.00 | - |
| Audit totals | 180291 | 152472 | 15.43 | $79,920 |
| Measured Consumption | 197283 | |||
| Balanced Shortfall | 8.61% |